Help articles related to product features and the most common questions!
Some customers have concerns about whether the EXOvault cases affect their phone reception. The Brass cases may influence the signal reception, especially if you live in an area with poor signal strength. While these cases are designed to minimize th
We are not currently producing cases for the iPhone 12 or 13. However, we do have stock available for the iPhone 14 and 15 Pro and Pro Max models, as well as the iPhone 16 Pro and Pro Max. If you’re considering upgrading to a newer model, we’d be hap
Need help with installing your EXOvault case? Please visit our installation tutorial page here: https://exovault.com/pages/installation-instructions
We do not currently produce cases for the iPhone SE 2022. Our production is solely focused on the iPhone 14, 15, and 16 models. If you are considering upgrading your phone model, we can help you with a discount on a new case designed for the upgraded
Currently, our online shop is not offering cases for the iPhone 13 series, including the iPhone 13 mini. We understand the demand for them, but due to our limited bandwidth and resources, we are focusing on the production of cases for the newer iPhon
If you are having any connectivity, scrolling, or performance issues with The EXOvault Mouse, I'd recommend making sure the firmware is the most up-to-date following the instructions here:. EXOvault Mouse Firmware Update (2024). If you still experien
We’re planning to resume production of the EXOvault Mouse in 6 months. Stay tuned for updates or contact [email protected] for more information!
Engraving services will be available again soon. Please note that the new engraved backs will include an additional charge. For updates, stay tuned or reach out to [email protected].
We are no longer associated with the glasses. For further information or assistance, please reach out to us at [email protected].
Currently, we have no plans to release Signature Backs for the iPhone 15 Pro and Pro Max. If that changes in the future, we will provide updates.
The Signature Back is not compatible with the Cage alone. The Cage is a standalone item, and to use a Signature Back, it must be purchased as part of a complete case set (Cage + Back Panel).
Yes, they’re MagSafe compatible! You’ll be able to use all your MagSafe accessories without any issues.