How do I troubleshoot The EXOvault Mouse?Updated 9 months ago

If you are having any connectivity, scrolling, or performance issues with The EXOvault Mouse, I'd recommend making sure the firmware is the most up-to-date following the instructions here:

EXOvault Mouse Firmware Update (2024)

If you still experience issues, try switching from "Bluetooth" mode to "USB" Mode, by plugging in the included USB dongle into your computer, and pressing the "<>" button on your mouse to switch to "USB" Mode. This may rectify any Bluetooth connectivity issues you are having.