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EXOvault

<p>If you need to change the shipping address for an order that has not yet been shipped, please contact our customer service team with your new address information as soon as possible.</p>

If you need to change the shipping address for an order that has not yet been shipped, please contact our customer service team with your new address information as soon as possible.

How can I change the shipping address for an order that has not been updated or shipped yet?

Order Status & Shipping

Can your products be shipped internationally?

How can I request replacement parts or repairs for my phone case?

How can I check the status of my order?

What should I do if I did not receive an order confirmation or need to update my shipping address?

What steps should I take if I never received my order or need to request a refund?

How long does it take to receive a pre-order?

How do I return an item?

Do you provide free shipping?

Do EXOvault cases affect phone reception?

Do you still have cases for iPhone 12 or iPhone 13?

How do you install the EXOvault Case?

Do you make cases for the iPhone SE 2022?

Do you offer cases for iPhone 13 models?

How do I troubleshoot The EXOvault Mouse?

Is the EXOvault Mouse still available?

Do you still do engraving?

Do you still make sunglasses and frames?

Will you release Signature Backs for the iPhone 15 Pro and Pro Max?

Does the signature back fit the cage?

Are the cases MagSafe compatible?

Product Questions

How can I unsubscribe from your mailing list?

General

How can I change the shipping address for an order that has not been updated or shipped yet?Updated a year ago